Legal
Privacy Policy
How we look after your personal information.
Introduction
Joyfulspark Hospitality Pty Ltd respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use and safeguard your data in accordance with Australian privacy laws.
Information We Collect
We may collect your name, email address, phone number, reservation details and any additional requests you provide through our website or during your stay. We collect this information only for the purpose of responding to enquiries, managing reservations and improving our services.
How We Use Your Information
- To process and confirm reservations
- To respond to your questions and requests
- To provide a personalised guest experience
- To send you relevant information about your stay
- To comply with legal and regulatory obligations
Data Protection
We implement appropriate technical and organisational measures to keep your personal information secure. Access to your data is limited to authorised personnel only. We do not sell, rent or trade your personal information to third parties.
Cookies
Our website uses cookies to remember your preferences and improve your browsing experience. You can manage or decline cookies through your browser settings. For more details, please see our Cookie Policy.
Your Rights
You have the right to access, correct or request deletion of your personal information. To make a request, contact us at joyfulspark@gmail.com.
Third-Party Services
We may use trusted third-party providers for hosting, analytics and communication services. These providers are required to handle your data securely and in accordance with this privacy policy.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.
If you have any privacy questions, please contact Joyfulspark at joyfulspark@gmail.com or +61 3 9012 4567.